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What to do if sending JPK_V7 is held up

Sending a signed JPK_V7 file can be held up before it reaches the Ministry of Finance. In all three cases described below, preparing and downloading the file stay available — only sending is held up.

A declaration is addressed to a specific tax office. The office code is set under Settings → Advanced → Tax office code — see Settings overview. Once the code is set, sending can be retried.

Sending on a client’s behalf requires a registered, active power of attorney. If the power of attorney has expired or hasn’t been registered yet, sending is held up until it’s renewed or registered.

Sending wasn’t accepted for another reason

Section titled “Sending wasn’t accepted for another reason”

When the reason for the hold-up doesn’t match the two above, Atestio shows a general message about it. Preparing and downloading the file stay available; please contact us — pomoc@atestio.pl.